ORDER
To place an order, browse our collections on our website and add your desired items to your cart. Once you have finished shopping, proceed to checkout, where you will enter your shipping details and payment information to complete your purchase.
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team immediately with your order number and the changes you would like to make.
You can check the status of your order by logging into your account on our website and visiting the “Order History” section. You will also receive email updates regarding the status of your order.
If you receive the wrong item or if an item is missing, please contact our customer service team within 48 hours of receiving your order. Provide your order number and details of the issue, and we will resolve it promptly.
SHIPPING & RETURN
We offer standard and expedited shipping options. Shipping costs vary based on the destination and the total weight of your order. You can view the shipping costs during the checkout process before completing your purchase.
Delivery times depend on your chosen shipping method and location. Standard shipping typically takes 10-15 business days, while expedited shipping takes 7-9 business days. You will receive an estimated delivery date during the checkout process.
Yes, we ship to many countries worldwide. International shipping costs and delivery times will be calculated during checkout based on your location.
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also find this information in the “Order History” section of your account.
PAYMENT
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely.
Yes, we use industry-standard encryption technologies to protect your payment information. Our website is fully PCI-DSS compliant, ensuring your data is safe and secure.
Currently, we do not support splitting payments across multiple payment methods. You will need to choose one payment method per order.
All prices listed on our website are inclusive of applicable taxes. However, international orders may be subject to customs duties or additional charges based on the destination country’s regulations. These charges are the responsibility of the customer.